Overview
24 Block is a visual time-block planning app. At launch, the app is designed to work without an account and to keep planning data on the user's device.
This policy describes the current behaviour of the app and public website. It should stay aligned with the shipped build.
24 Block is operated by Jamgo Labs Ltd, a private limited company registered in England and Wales.
- Company number: 17181144
- Registered office: 4th Floor, Silverstream House, 45 Fitzroy Street, London, England, W1T 6EB
- Privacy contact:
support@24block.app
For the limited personal data described in this policy, Jamgo Labs Ltd is the controller.
Data We Store On Device
24 Block stores planning data locally on the device so the app can work as intended.
This can include:
- schedules and time blocks
- recurring routine definitions and generated routine blocks
- block comments and notes entered in the planner
- activity categories, colours, and theme selections
- app settings and planning preferences
On supported iOS devices, the app can also show current-block and upcoming-block information in a live activity or home screen widget.
Data We Do Not Collect Through the App
At launch, 24 Block does not require an account and does not intentionally collect the following as part of core app operation:
- name
- phone number
- payment information
- profile data
- advertising identifiers
- analytics data
- crash-reporting data
- location data
- calendar account data
- photos, files, or audio recordings
The app does not provide cloud sync, collaboration, advertising, or in-app account creation at launch.
If a user chooses to contact support, Jamgo Labs Ltd may receive the email address, message content, and any details the user chooses to include in that email. Support email is used to respond to the request and improve support for the app, not for advertising or third-party marketing.
How Data Is Used
Planning data is used to provide the app's core functionality, including:
- displaying and editing schedules
- saving categories, themes, and preferences
- generating recurring routine blocks
- showing current-block and upcoming-block information in a live activity or home screen widget on supported iOS devices
At launch, 24 Block does not use in-app data for advertising, third-party marketing, behavioural profiling, or personalised ad targeting.
Where support email or website request metadata is processed, the purposes are to:
- respond to support, feedback, or privacy requests
- maintain basic business records
- operate, secure, and protect the public website
- understand and resolve service, abuse, or security issues
Lawful Bases
Where UK data protection law applies, Jamgo Labs Ltd relies on the following lawful bases for the limited personal data it handles:
- legitimate interests for responding to support requests, maintaining service security, and protecting the website from abuse
- legal obligation where records must be kept to comply with applicable law
- consent only where a user has clearly chosen an optional action, such as sending a support email or using a device share feature
Users can choose not to send support email or share schedule content through external apps.
Sharing and External Actions
24 Block includes optional actions that hand user-selected content to other apps or services only when the user initiates them.
These include:
- sharing schedule text through the system share sheet
- opening the user's mail app to send feedback to
support@24block.app - opening external links such as the product website
When a user uses one of these actions, the selected content is handled by the chosen app, service, or provider under that provider's own terms and privacy practices. If the user sends feedback to support@24block.app, Jamgo Labs Ltd receives the email and its contents so the support request can be handled.
Public Website
The public website is a static site hosted with Cloudflare Pages. The current site does not intentionally include analytics, advertising pixels, or tracking scripts.
Cloudflare and other infrastructure providers may process standard request metadata, such as IP address, user agent, request URL, referrer, and timestamp, to deliver and protect the website under their own terms and privacy practices.
Service Providers
Jamgo Labs Ltd may use service providers to operate 24 Block and its public website. At launch, these may include:
- app-store platforms such as Apple App Store and Google Play
- website hosting and security providers such as Cloudflare
- email and business infrastructure providers used to receive and respond to support messages
These providers may process limited personal data only where needed to provide their services, comply with law, or protect their platforms.
Some providers may process data outside the United Kingdom. Where this happens, the provider is responsible for applying the transfer safeguards required for its service, such as adequacy arrangements or contractual safeguards.
Permissions and Platform Capabilities
At launch, 24 Block does not request sensitive runtime permissions from the user.
Current platform configuration includes:
- Android main manifest permissions for internet access and vibration
- iOS live activity support for the current block
- iOS home screen widget support for current and upcoming blocks
- an iOS app group used by the widget/live-activity extension
- iOS app transport security configured to disallow arbitrary network loads while allowing local networking for development
If the app later adds capabilities or permissions that affect user data, this policy will be updated before those changes are released.
Storage, Backups, and Deletion
At launch, 24 Block stores planning data locally on the device and does not provide product-managed cloud storage.
Depending on the user's operating system settings, local app data may also be included in device backups managed by Apple or the user's device platform. The Android release build opts out of Android app-data backup. Backups are not operated by 24 Block.
Users can remove planning data from within the app where controls exist, or remove app data by uninstalling the app, subject to how the operating system handles local storage and backups.
Support emails and privacy requests are kept only for as long as reasonably needed to handle the request, maintain business records, resolve disputes, and comply with legal obligations.
Website request metadata is retained by hosting and security providers under their own retention settings and policies.
Security
24 Block is designed to keep launch data local to the device and to avoid unnecessary third-party data flows. No software system can guarantee absolute security, but the product should follow platform security defaults and continue improving as features expand.
If future releases add accounts, sync, payments, or external integrations, additional safeguards such as secure credential storage, stronger access controls, and updated disclosures will be required.
Children
24 Block is a general productivity app and is not intended to knowingly collect personal information from children.
Privacy Rights
Depending on where the user lives and the basis for processing, privacy rights may include the right to:
- access personal data held about them
- ask for inaccurate personal data to be corrected
- ask for personal data to be deleted
- restrict or object to certain processing
- receive a copy of personal data in a portable format
- withdraw consent where consent is the lawful basis
Most planning data is stored locally on the user's device and is not held by Jamgo Labs Ltd. For support emails or other personal data Jamgo Labs Ltd does hold, users can contact support@24block.app.
Users also have the right to complain to the UK Information Commissioner's Office at https://ico.org.uk/ if they are unhappy with how their personal data is handled.
Changes to This Policy
If the app, legal requirements, or data practices change, this policy will be updated before those changes take effect in release builds.
Contact
For privacy questions, contact support@24block.app.